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How do I return an item? All return requests are subject to Easyequipment approval. All return requests must be made within 14 days of delivery. To verify you are eligible to make a return, please contact Customer Service at: cs@easyequipment.us We will explain your options and issue a Return Authorization (RMA) number. Returns will not be processed without a valid RMA number from our Customer Service Department. Approved returns must be received in unused condition and be in original packaging. Customer is responsible for return shipping costs. We cannot accept returns for any used merchandise; no exceptions. Returns resulting from customer order error will be charged a minimum of 25% restocking fee and freight charges both ways. All fees will be deducted before a credit or refund is issued. Special order items cannot be returned. Warranties All of our products come with the standard manufacturer's warranty. Please contact customer service for more information on returning an item. Thank you. |